I kick off the show with a call with Angry Jim. He's tired of being called, but I love him. Can't we all just get along? What do you do...

An easy way to increase sales is to get the right phone strategies down. That’s what we do, and I’m going to show you some techniques...

Remember the old show Robocop? There’s phone software called Robokiller that I’ve been running into lately. Google assistant also makes...

Have you ever wondered if someone's polite response was really code for just go away? That's what I'm talking about today in secrets for...

Tone and tempo make all the difference when making calls. In fact, 93% of communication on the telephone is all about tone and tempo....

I kick this show off with a recording of one of my biggest phone fears. What if somebody's mad at me? This one is hard to get over. No...

Listen closely when you are on calls. Background noises, sound effects, and names can all be clues used to understand your potential...

Over 85% of prospects will go to your website before they call you or decide to move forward with your service. What do they look at?...